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Whitepapers and articles from visionary minds...
Lee Anne Stoddart
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Case Studies & Success Stories
We may not be novelists, but we write IT successes daily. Here are some samples:
Vision's Customer Service Exceeds Client Expectations
One of our clients reached out to express his gratitude for our excellent customer service. Following an overnight internet outage, our Michigan technology services team had NoIR's system up and running the next morning.
“I simply feel compelled to state that with so many service businesses claiming to be the solution a customer needs and failing to deliver, it surprises me every time that you have your crew tuned to deliver so well. They know their roles and their customers’ expectations!”
Michael Smiglewski, NoIR Laser, Medical, and Manufacturing
Three Automation Alley Members Connect to Complete IT Project
As a member of Automation Alley, Diana Fleszar of E7 Solutions knew she could turn to a fellow member for assistance with an IT infrastructure consulting project. Pete and his team of Michigan IT consultants were able to complete all of the IT infrastructure consulting project requests in just one month’s time.
“Vision Computer Solutions was given a very aggressive timeline. They completed the project ahead of schedule and provided some very valuable informational results to be implemented.”
Diana Fleszar, Manager of Talent Acquisition and Client Development at E7 Solutions
Michigan Law Firm's Data Protected When Former Employee Takes Laptop
One evening the client informed us that one of their employees had quit and taken one of the firm's laptops. We were able to remotely access the laptop, encrypt all of the data, and prevent it from booting up in the future to protect the client data – all as a part of the managed IT program.
“Moving our business over to Vision managed IT services, it has really brought our support to an entirely new level. We are better protected, more secure, and better served than ever before. I can’t possibly recommend Vision with any greater enthusiasm."
Jim Johnson, Firm Administrator, Holzman Ritter & Corkery, PLLC
Detroit Law Firm Gets Technology Stabilized So IT Focus on Practicing Law
The Michigan-based law offices of Miller Cohen relied on Vision to solve a laundry list of problems when it came to their information technology.
“Vision has become a very welcome asset and a resource we all have come to rely on whenever there is a technical incident to resolve. They even help us plan for the future of the firm – it’s like having our own CIO!"
Elizabeth Miller, Office Manager, Miller Cohen Law Firm
Large, International Manufacturing Company Enlists Vision To Assist IT Staff
EXEL NA’s initiatives were to free up as much of the IT Manager’s time as possible allowing him to focus on growth of the business, major projects, and the technical direction of the company. Vision’s managed IT services were just the ticket.
“We moved from an hourly service to Vision’s managed IT. Because Vision handles day-to-day and help desk issues, I can focus on important IT initiatives for my company. The staff is very friendly, professional and courteous.”
Kurt Stetler, IT Manager, EXEL North America