Improvements to Our Reporting Systems
Exciting new things are happening at Vision Computer Solutions!
In an effort to continue to bring you the best service possible, we are finalizing the transition to our new remote support software. With this transition, we want you to be aware there will be changes to the monthly reports you receive. Beginning in October you will see a new format for your health reports. The report will still give you a convenient color-coded overview of the health state of your I.T. environment. However the weighted percentages will be varied from the reports you’re used to receiving. These new reports will assist us in improving the way we report your health scores, and over time will provide a comprehensive, easy-to-decipher report for you, our client.
As always, if you have questions about the service we provide, we are happy to help to address any questions or concerns you may have. We appreciate your ongoing partnership and are excited for this new way to serve and communicate with you!