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Is Poor Technology Driving Your Best Employees to the Exit Door?

technology employee turnover

Most will agree that intensive screening and vetting of applicants is common practice. Your talent acquisition team might not have any problems acquiring the best talent in their pool, but are new hires finding the exit door sooner than you’d expect? One of the highest costs to your business could be attributed to employee attrition. In today’s competitive employment market this is problematic.

Could unsatisfactory technology and poor processes be urging your best talent to the exit door?

Common signs that technology could be driving people away from your business, and some insight on how to fix that include:
  • Too many tools to do their job
  • Overuse of communication tools or lack of
  • Too intensive to adopt


1. Is Your Business or Department Using Too Many Tools? Everyone needs their own toolbox for the job but are you filling it to the brim with processes and programs you don’t even use? Imagine a scenario when you need to respond to a client. You have multiple ways of doing so, but is there specified uses on what tools you need to be using in some cases to solve an issue? Having a centralized suite of tools can sooth us into making better decisions while also staying rigid to your own set of processes.

Of course, your team needs to be agile, but you still need to be dynamic. By evaluating a job description you should be able to assess three must have tools. Try sticking to those 3 programs and you’ll start seeing simplicity.

For example, Microsoft Planner and Teams are great extensions to the office 365 suite that many employees are familiar with.

2. Collaboration: Gift and the Curse

Recognition and collaboration are more than just Employee-of-the-Month. When people see their role in a digital workspace such as Skype or Microsoft Teams it fosters a collaborative environment. Similar in concept to the idea of too much in the toolbox, too many avenues to communicate and collaborate can leaveĀ an employee confused.

Activities such as ongoing supervising of a project or task, paired with mandatory check-ins convey a sense of distrust in your talent’s ability. Rather, use digital collaboration, its a great way for constant feedback between employees to share constructive thoughts.

3. Is the Learning Curve Steeper than the Value Curve?

Constant technology outages, difficult tools to adapt and poorly integrated teamwork all spell disaster.Vet the wrong from the right with your technology partners. User adoptionĀ is the greatest barrier to technology adoption recorded by 41% of employers, according to Unified Communications Report.

In fact, 50% of all technology rollouts fail to hit adoption targets.


What this means is you need technology solutions that are intuitive and easy to adopt. There’s no one answer to solve employee churn but there are strategies you can deploy to decrease your rate. Bad technology is a path to the exit, but great technology can create a work environment that reinforces a work/life balance.

How can you make an impact with the churn? HR and I.T. play pivotal roles in peaceful onboarding and in producing the loyal highly motivated talent you sought to hire in the place.