A month ago, you may have thought it would be impossible for your business to operate with an empty office. Maybe you still do – but with each day that passes, you have less of a choice in the matter.
The spread of coronavirus has caused countless businesses to send their employees home to keep them healthy and prevent further transmission of the virus. These businesses are finding out how easy it can be to launch a remote working model – that is, if they have the right technologies in place.
5 Important Tips For Empowering Your Remote Staff
Whether your business can survive this pandemic will come down to how you implement and support remote work capabilities. Follow these tips to make sure your transition is smooth:
- Make Sure They Have The Right Technology. Have a conversation with each employee who will be working from home and have them send information regarding their computers, smartphones, and internet connection over to you.
- Don’t Sacrifice Cybersecurity For Convenience. Cybersecurity will be extra important as cybercriminals are expected to use the pandemic to entice unknowing victims into clicking on links or downloading information. It’s best to use a virtual private network (VPN) for all employees to connect remotely in a secure fashion.
- Determine Your Plan For Communication. Your employees should still communicate on a regular basis with one another and with you. Decide on a communication protocol, such as daily check-ins via email with one group video call each week.
- Confirm Reliable Connectivity. You need to find out who has a reliable Internet connection at home. If your staff lives in remote areas with poor connectivity, you may have to consider investing in cellular-data, or have a plan in place to deal with delays on their end.
- Enhance Staff Collaboration. Do you have the right solutions in place to allow your team members to collaborate? You should be able to send and receive files, and share desktops in real-time.
What Technologies Do You Need?
Both you and your staff need the right tools in order to stay productive. There are a number of consumer and business-class solutions available to you, depending on the size of your organization:
- Business Communications (Skype, VoIP, etc.): You may need to monitor your employees’ phone traffic, allowing them to take calls from clients, and make calls on their business lines. You may also require software that allows you to record calls in order to track the customers’ experience.
- Staff Collaboration (Microsoft SharePoint, OneDrive & Teams): Make sure you have the right solutions in place to allow your team members to collaborate. You should be able to send and receive files, and share desktops in real-time.
If you recognize the need for remote work capabilities at this time, then you need to learn more and take action. Talk to a qualified IT company like Vision Computer Solutions to find out how the cloud can help you do what you do, no matter where your staff is working from.
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