Managed IT & Security Services
Serving small to mid-sized businesses in Metro Detroit.
Serving small to mid-sized businesses in Metro Detroit.
Technology is an important piece of every business. But it isn’t always the easiest thing to manage. It breaks down, causes issues, and often results in downtime and lost productivity.
However, Managed IT Services from Vision is a different way to manage your technology.
With the Vision engineers at your side, your business can benefit from true 24/7 IT support, automatic hardware updates, and proactive advanced network security measures. Prevent IT issues from affecting your workday and receive expert guidance and support on all things IT.
including industry leading advanced security services
No-Ticket Escalation
We believe that every ticket should be handled — from beginning to end — by an experienced technician. Because of this, we only hire expert-level engineers.
True 24/7 Support
Problems don’t always happen between the hours of 8am and 5pm. This is why we offer true 24/7/365 support. We believe you should have the support you need, when you need it.
Money-Back Guarantee
We never want you to feel as if your business is “stuck” — we want your team to feel comfortable with Vision. For this reason, we offer a full 90-day, money-back guarantee.
No Contracts
Our Managed IT Services solution comes to you free of contracts. Stick with Vision on a month-to-month basis and remain confident in your decision to partner with us.
Application Monitoring
Our experts will be alerted whenever new software is attempting to be implemented onto a user’s computer through our application management software. Before anything can be downloaded, a ticket will be created, and we will reach out to you for approval – you’ll have total control on what software can run on your employee’s hardware.
Industry Leading EDR Platform
Our industry leading endpoint detection and response (EDR) platform allows us to always be proactive and not reactive when it comes to antivirus. The artificial intelligence (AI) component of our platform simulates potential suspicious activity and makes our team of experts aware before any harmful action can be taken. If a device was compromised, our platform has you covered with its efficient remediation process.
Vulnerability Management Tool
Our team wants to be aware of every weak spot in your network to fix any potential problems before they occur. Our vulnerability management tool allows us to scan and test for vulnerabilities on your network
Managed SOC and SEIM
MFA & MDM Management
Darkweb Monitoring
Our darkweb monitoring allows us to consistently scan and monitor the dark web for all accounts on your domain. If a scan finds any possible compromised accounts, a ticket will automatically generate into our system and a member of our team will reach out as soon as possible.
Security Awareness Training
When it comes to network security attacks, your employees are your greatest risk. Most ransomware attacks occur simply from an employee clicking on a harmful link via email. With Vision’s security awareness training, we coordinate with your leadership to provide video trainings for all employees and even conduct simulations of potential attacks.
Vision Computer Solutions has implemented a best-in-class managed services & advanced security platform that enables us to monitor, maintain, and manage all of the technology that your staff needs to conduct business.
Every time I think I have a ‘favorite technician’ from Vision, I meet someone new that exceeds my expectations of service again and again. The entire staff at Vision is helpful and patient. Every time I call, I receive prompt, friendly service. Better yet, they talk to me in a language I understand – none of that “geeky” stuff!
— Andy Genitti,
Genitti’s Hole-in-the-Wall
From better cost management to an overall better business approach, here are 4 things you should know about a managed services provider.