Introducing new technology into your business can be an exciting milestone. Whether it’s a new backup solution, collaboration tool, or automation platform, finding a solution that fills a gap in your infrastructure and helps your team work more efficiently is a major achievement. But before you rush into implementing a technology change, it’s important to understand the challenges and plan strategically to ensure success.
Why Change Management Matters
Change—especially technological change—can be difficult. People may resist new systems, processes may be disrupted, and productivity can suffer if the transition isn’t handled properly. That’s why a well-thought-out change management strategy is essential when implementing a technology change.
Change management is the structured approach to transitioning individuals, teams, and organizations from a current state to a desired future state. It helps ensure that your technology investment delivers value while minimizing disruption.
Key Questions to Ask Before Implementing a Technology Change
To guide your change management journey, consider these critical questions:
1. What is being changed?
Start by identifying the specific technology that needs updating. For example, if you’re moving from backup solution “X” to “Y,” assess what “X” lacks, why it’s no longer sufficient, and how “Y” will improve operations.
2. What will this change mean for people, processes, and technology?
Effective communication is key. Map out dependencies, understand which systems will be affected, and identify the processes and people involved. Develop training and support plans to help employees adapt smoothly.
3. Who will manage the change?
Assign clear leadership roles. Designate change leaders and include their contact information in communications. An executive sponsor can help drive the initiative forward and ensure accountability.
4. When is the best time to implement this change?
Timing is everything. If your team is still recovering from a previous transition, consider delaying the rollout. On the other hand, if recent changes were well-received, it might be the perfect time to move forward.
5. How long will the change take?
Set realistic timelines. A rushed implementation can lead to confusion and frustration, while a drawn-out process may lose momentum. Define milestones and stick to them.
6. Who will provide support if something goes wrong?
No change is immune to setbacks. Identify internal experts and consider partnering with a Managed Service Provider (MSP) who can offer support during and after the transition.
Find the Right Partner for Your Technology Change
Implementing a technology change without a solid strategy can lead to burnout, broken processes, and wasted resources. Partnering with experienced professionals can make all the difference. Our team brings deep expertise and proven methodologies to help you navigate change with confidence.
📞 Contact us today for a consultation on change management.
Charles Lobert, has been in the Detroit Metro Area’s IT industry for over two decades & with VCS since ’04. Throughout the years, Lobert has held nearly every position at VCS & is responsible for several major organizational shifts within VCS.