Signs That You’re Falling Behind With Your Current IT Service Provider

Your business only extends as far as its intended reach. Your current IT department may have started with a freelance expert, or maybe the family member or recent college grad who is “good with computers.” Doesn’t matter how you got here, but chances are, your business has developed more complex needs that are unique to specific personnel inside your company. All things considered, you may have outgrown your current model and may not even be aware. Here are the most common signs that it’s time to move on from your current IT solution:

Your email is frequently failing or just down completely

If your organization is consistently suffering from email outages or daily visits from your IT technician to reboot your server there is a strong possibility you’re behind in upgrades- delivering a serious decline in productivity, not to mention security.

Gone are the days when you needed to have your own dedicated email server, software, and technical support. Today, cloud email services are the new model for small and medium sized businesses. With a cloud email service like Office365, all you need is a connection to the internet and you’ve got mail. Also, with this solution, you can take out the grueling downtime and lost emails.

Your current IT support isn’t proactive, just reactive

If you look around your office and just see desktops running old versions of Windows operating systems, your IT provider should be urgently guiding you toward a plan to replace outdated and unsupported software. If you’re using end-of-life machines that are not supported with the latest software you’re taking the critical risk of doing business while operating a vulnerable network, which jeopardizes clients, partners, and your employees. If your outdated network is the only reason your current provider keeps getting your business, can you say they’re truly looking out for the health of your company?

If you’ve noticed that you are never in a position to make decisions for the future, but just relying on quick fixes to negate the past it’s time to begin searching for a new IT provider.

Searching for your new IT service provider

The first thing you need to do is evaluate your technology and overall company goals. Consider what benefits your organization needs when outsourcing your IT department. Vision Computer Solutions is a managed service provider (MSP) that can help you transition. Read our guide to managed service benefits or contact us for tailored solutions that fit any size business