In this episode of TechTalk Detroit, Chuck Lobert and Brian Spurgeon explore how the COVID-19 pandemic reshaped their personal and professional routines. As the world adapted to lockdowns, virtual meetings, and remote work, a new way of operating emerged. This episode focuses on how businesses—and the people behind them—are adjusting to The New Normal.
Adjusting to Remote Work
Chuck and Brian share how their daily routines shifted from in-office meetings to home offices and Zoom calls. What began as a temporary solution has now become a sustainable model for productivity. They talk about the challenges of staying connected with team members and clients, and how tools like Microsoft Teams, VPNs, and cloud services became essential overnight.
For many businesses, flexibility and adaptability became the foundation for surviving and thriving in The New Normal. Chuck highlights the importance of maintaining professionalism even while working from home—whether it’s showing up on time for virtual meetings or staying disciplined with daily tasks.
Evolving Client Expectations
As more companies transitioned to remote operations, the demand for IT support and cybersecurity surged. Clients began asking for better cloud storage options, more secure remote access, and ongoing tech support. Chuck and Brian discuss how their team stepped up to guide businesses through this digital transformation.
Security, in particular, became a recurring concern. With employees working outside of secured office environments, the risks of cyberattacks increased. The team at Vision Computer Solutions emphasized the importance of multi-factor authentication, endpoint security, and employee training as part of adapting to The New Normal.
The Future of Work
Chuck and Brian agree: remote work is no longer a temporary phase—it’s a permanent part of modern business strategy. Companies are now investing in scalable, secure, and flexible IT infrastructures. The New Normal has taught everyone to expect the unexpected, embrace change, and leverage technology to stay productive and resilient.
